Mikasa's Return Policy

No hassle return policy. If you don't like it or want it, we'll take it back, no questions asked!

If you are not completely satisfied with your purchase for any reason, simply return the unused item or items within ninety (90) days of purchase for a refund or replacement. Sale and clearance merchandise may be returned within thirty (30) days of purchase.

Refunds are available when the original invoice accompanies the return of items with their original packaging and in a new, unused condition. To return an item, follow the instructions on the packing slip enclosed with your order and return via UPS Ground or insured parcel post. Shipping and handling and return postage charges will be refunded only if the return is a result of our error.

It is our goal to help you entertain with style and confidence. Please call us with any questions or concerns, toll free at 1-866-MIKASA1 (1-866-645-2721). We are available from Monday through Friday, 8:00 am to 9:00 pm and Saturday 9:00 am to 5:00 pm EST.