Product Availability
I saw some items in a department store but cannot find them online. Where are they?
Our online selection represents a large portion of the entire Mikasa product line. We are continuously adding items to our website, so visit us often.
How often do you add items to your website?
All the time! We're continuously adding items and categories to our website. Please bookmark our site and visit us often to see the latest, hottest ideas and items to complete your home.
I can't find the item or pattern that I am looking for. Is it available?
Have you tried using the Search box at the top of the page? If you still can't find the item you're looking for, contact us by clicking here. Then choose the correct subject category and send us an email. Please include the pattern number and name, and we'll work hard to try to locate the item for you.
Where can I find more pieces to a pattern that is no longer available?
Give us a call at 1-866-645-2721 or send us an email. If we don't have it, there are many companies in the U.S. that specialize in finding discontinued or out-of-production collections and patterns. We recommend Replacements, Ltd., who have an extensive assortment of hard-to-find and discontinued collections - they're a great resource, and they have a website at www.replacements.com.
How can I obtain a quantity of special items for corporate functions?
You can always place a web order for any quantity of items you'd like. But we're glad to provide personal assistance in customizing a corporate gift program. Feel free to call us at 1-866-645-2721 to reach a consumer care consultant.
Where can I find replacement pieces for my discontinued dinnerware, stemware or flatware?
We can help! We carry a large inventory of open-stock and replacement pieces. If you can't find what you're looking for on-line, just call 1-866-645-2721 for assistance or send us an email. We'll do everything we can to locate and deliver your replacement pieces quickly. If the pattern you need has been discontinued and no longer in our inventory, Mikasa recommends Replacements, Ltd.
